Return Policy

Every piece at Danielle Morgan Jewelry is individually brought to life—beginning as either a digital CAD concept or a meticulously hand-carved wax model. Each piece is cast into precious metal and finished by hand-setting carefully curated gemstones. Because each piece is custom-made or cast-to-order specifically for you, all sales are final and we do not accept returns or issue refunds.
  • Made-to-Order Pieces: All custom and made-to-order items are strictly final sale.
  • Natural Gemstone Variations: We hand-select every gemstone and diamond for its unique beauty. Because they are natural stones, minor variations in color, internal inclusions, and light refraction are normal. Stones will look visibly different in natural sunlight versus indoor lighting; these natural characteristics and lighting shifts are not considered defects.
  • Structural Care & Maintenance: While our cast jewelry is built to standard fine jewelry specifications, precious metals and natural gemstones require proper care. We do not warranty pieces against accidental damage, stone loss from impact, or normal wear-and-tear.
  • Repairs: If your piece needs some extra care down the line, we are happy to help! A repair fee may apply depending on the nature of the fix. Please note that any third-party alterations, sizing, or repairs performed by another jeweler will completely void our repair and evaluation policies.

Damages and Issues
Your satisfaction is incredibly important to us. Please inspect your order as soon as it arrives. If your item is defective, damaged in transit, or if you received the wrong item, you must contact us within 3 days of delivery tracking with photographic proof so that we can evaluate the issue and make it right at daniellemorganjewelry@gmail.com.